“Installed your product and I was really skeptical at first, but now that I’ve used it for 120 days I’d never run a RTO without it. Any idiot that thinks this is just for skips is hugely mistaken. I find that collections have improved, less broken commitments, less costs overall in running my store. By my estimates, what I am saving in labor and collections is at least twice the costs of this product and that is only after 120 days. I think you have a winner here.”
“… I was working my skip list and finally the Agent kicked in and I got my stuff back. Not only did I get my computer and 'Big Screen' but I had my buddy, from the RAC store across the street, meet us there and they got back a charged of washer & dryer. The RAC SM bought me lunch and who says there’s no such thing as a free lunch? Great product guys!”
“… just got back from a tradeshow and during the meeting people were taking about how great this product works and how much it saves them time and money. Just so you know, the people that used it were laughing at the stores that did not. A few of them tried to say that because they were such a large chain they didn’t need it or that corporate had issues with it, but privately when talking with them one on one they all said they wished their company used it. Guys I really think they’re missing the boat on this one but I really hope they never punch in because I prefer you NEVER sell this to my competitors. I'm laughing all the way to the bank.”
“Where have you been all my RTO life? This stuff really works. Thanks for all you do for the RTO industry. I bought the product just thinking that even if I never got anything back; your cheap price would at least give me the personal satisfaction of knowing they’d not use the computer after they skipped. But I just got back my laptop, living room, and flat screen because of your product. It was going to be a large charge off for me but not anymore.”
“… this product is only costing me 35¢ a month per computer. That’s $4.20 a year! I added $5.00 to every computer rental and therefore this costs me nothing.”
"Got it BACK and it was charged off over 1 year ago. Guys this is the one that reported from Buffalo. Your stuff really works! I take back everything ever said and thought about the product (lol). IT WAS ALL PC RENTAL AGENT!!!! A little girl called Sharyn two (2) days ago and Sharyn asked all the probing questions. I called the cops and they didn’t call back. Two (2) days later the mom called and was wondering why her computer wouldn’t work. I called the law enforcement investigations directly and they sent an officer to meet me over there. Everything went smoothly. If that’s not an advertisement guys I don’t know what is. My name is spelled R-o-d M-c-I-n-t-i-r-e aka "Stud Muffin". Sharyn's name is spelled S-h-a-r-y-n W-h-i-t-m-e-r aka the "Enforcer". I love this product!!!!!"
"I own a Colortyme store and three weeks ago I got robbed and lost over $5,000.00 in high end electronics. The cops gave me very little assurance they’d find any of my items. There were no witnesses and no fingerprints. The detective said that eventually they’d catch someone and they’d confess but as far as my stuff was concerned, he said I’d never see it again. Of the items taken, were three laptops, which I had installed PCRental Agent® on. To my joy, the crooks plugged them in yesterday and within 10 minutes I had a information to provide to the police and today they arrested the individuals that committed the crime and the police said they found my stuff. Can you say $5,000 oh yah!!!!! and it's all because I bought and installed your product. The police were so impressed they wanted one of your flyers so they could put it in their crime prevention files and use it when they teach their ‘take a bite out of crime’ seminar."
“I had this customer constantly going late complaining and just making my life hell. We all know the type. Finally she just stopped paying me all together. Her phone number was no longer working. References said to stop calling them and her place of employment told us not to come back. We were looking at hundreds of dollars now to drag her into court, not to mention the lost revenue while this process took place. Thank God I had your product, so I turned off her laptop. The next day she was in my store telling me to get my big ‘beep’ out in my truck and follow her home to pick up the rest of my stuff as she slammed down the locked laptop in its carrying case on my counter. She was not going to rent from me if I was going to turn off her computer. She then gave me the voodoo curse of all curses saying my store was doomed because I’d loose all my customers like her to RAC and she would be renting from RAC from now on (she left out the part about already skipping from them). I kindly said ‘I sure hope you’re right and all those customers go and rent from RAC’ as I grinned and grabbed the truck keys. Great product guys! I just hope my competitors don’t buy a copy as this gives me one heck of a competitive edge.”
"I opened my store 3 years ago and at the end of my second year I had written off 8 computers with high book. Some were sold, stolen, skipped, and some pawned. Basically I was at a loss as what to do. I then heard about this product form another owner at a meeting. So I bought it and installed it. I have been a very happy customer and in the last twelve months I have NOT written off a single computer. Now you could just say this is just the ‘luck of the Irish’, but over the past year I can personally justify at least 3 computers I would have lost and yesterday it saved another so that’s 4 now at least. I was very skeptical at first so I wanted to track this and see if it really worked. I have now saved over $3,500 and it cost me very little and just my time to install the software."
"I love this product! I lease computers and I love having the ability to make the computer verify. I set my entire fleet to verify every 90 days Monday through Saturday along with having them accept the Lease Contract each time the computer is booted. It’s been 13 months now with ZERO losses."
"Loved your product before but now having the computer display the lease agreement and having them accept it every time they turn on the computer is GREAT!"
"I installed this product 6 months ago and aggressively got it loaded on all my rental computers. I set it up to display a message every time the computer boots informing the customer they are using a leased computer and that I own it. I have not had a single computer lost, stolen, or pawned since and I know I would have. I’ve even heard from one of the local pawn shops that they had a customer try to pawn one of my laptops and when they turned it on they saw the lease message and they called me. I love this feature along with locking a computer. You guys are my hero."
"I was traveling to one of our industry’s numerous trade shows and I was lazy not wanting to carry my laptop on the plane so I checked it with my luggage. No surprise here but they lost my laptop. After two days the airline could not find it and considered it lost. About 2 months later I get this call from an airline employee saying they found a laptop and when they plugged it in it identified me as the owner. They said the laptop bag was gone and they had no other way of identifying it."
"I'm the owner of a Premier Rental-Purchase here in Clarksville, TN. I have been open for one(1) year. I have only lost 1 computer from my opening date and that was before I had PC Rental Agent. I have to give credit were credit is due and that is with PC Rental Agent. I had a young lady come into my store and she had tears and a upset face and preceded to tell me that her laptop had been stolen and she even brought in the police report.
I called the police officer that had taken the report and I told him about PC Rental Agent and that I could prove she was still using it. He was a little hesitant and told me that he did not believe me. When he came to my store and I gave him the information and he had me follow him to the customer's address. We found the same customer on the laptop that she had reported stolen, only 3 hrs earlier.
To her unfortunate mishap, she was arrested for falsifying a police report and I was handed my laptop. At that moment I knew PC Rental Agent worked. Just with that laptop I have saved enough to pay for the service for little over two years. Who knows how much I have really saved. You will be surprised how soon customer's will call you, when you lockdown a computer."
“Let me do the math! I have three (3) stores on the Platinum Service in ALL my stores for 12 months unlimited. I just recovered my first computer because your product disabled a computer that a customer sold on ‘criagslist’. The person that bought it returned it because of the lockdown. I’ve only just started and you’ve saved me enough to pay for the service for an entire year in ALL my stores. Corporate needs to put this in all our stores . . .”
“Locked my first computer today and within 45 minutes the customer was in my store. Not only did they pay on the computer they paid on their big screen and living room too. They had been avoiding my calls for over two weeks, but once they could not use their computer they were contacting us.”
“As a regional manager I couldn’t wait to hear more about this software and its potential use in our stores. After checking out the website and learning more about how the software works, I placed my first order. After a month of using the software I ordered copies for the rest of my stores. I wish I knew about this software a year ago as I could have saved a lot of write-offs.”
“I still can’t believe how quickly we get a response after a lockdown. After calling and calling customers, then sending out letters and finally realizing no payment will be received anytime soon, I decide it’s time to lockdown. The response is usually immediate. I really like the peace of mind I have knowing I have loaded this software on the computers we rent. With one simple step, we secure our merchandise. This makes collecting from difficult customers much easier.”
“With computers being one of our top rental items, this software has become part of our success in the RTO market. We have been in the RTO business now for 11 years and I can honestly say this is the best asset we have come across. As an old time store manager, I thought this software was unnecessary. Fortunately the store owner purchased the software and had it sent to me, I can’t tell you how much easier this has made my job…”
“I thought it would be too time consuming to install. I called tech–support and they walked me right through the install over the phone. A few simple steps and I’m ready to roll one out the door!”
“I like the fact that we control when the computer lockdown occurs. If I have a good paying customer, I never have to use it . . “
“Cheap, you guys are not charging what this program is really worth to an operator. I heard from another owner he paid for 5 years. Can I pay for 5 years therefore I can lock in on this price before you guys figure out you can charge 3-5 times what you are charging? Just so you know, I’ve been using your software for over 10 months now and I can tell you that you saved me at least three computers. That’s over $3,000.00, not to mention all the time and money you’ve saved me on collections. You’ve got a customer for life.”
“My store got broke into and when the thefts pawned our computers the lockdown kicked in and we got them back . . .”
“You’re not going to believe this, but I just got a laptop back from Germany with a note in it that said it was being returned because it was locked and therefore could not be used. I had no idea where the customer went; now it’s back in my inventory. Thank you.”
“… customer claimed our laptop was stolen so we locked it. 65 days later our networked locked it down. The next day that very same customer was back in my store spinning a whale of a tale about how he recovered the laptop from the thefts. I recovered my laptop and sent him packing . . .”
“… customer claimed it was stolen so we disabled it. He’d even filed a police report, but he forgot to inform his girlfriend. She called wanting to know why her boyfriend's computer was locked.”
“I love your product. You’ve saved me 8 computers from my three stores over the past several months.”
“We loaded the software on our Son’s computer therefore when we’re in the store working and it’s time for him to do his homework we disable it. Talk about a motivator for him to get his chores and homework done”
“This product is great! They don’t pay they don’t play. We don’t get over zealous disabling a computer, but after 10 days enough is enough. This gets them calling us.”
“As an owner I’ve seen some things you guys might not be aware of. Yes your product gets non-paying customers to pay or return the computer but I’ve also noticed another thing. My employees are not doing stupid things during collections because your product tilts that in our favor. Its human nature, especially in this business, to have an employee get upset and do something out of anger especially after being lied to or having the customer not come to the door. You guys should think of using this in your marketing, I know it has eased my employees . . .”
“…customer had a laptop from me and had one from RAC. They’d skipped on them and decided to upgrade their laptop by hitting me. But they didn’t get away with it because your software disabled the computer. Oh, during the recovery I got back RAC’s charged off laptop too.“
“Anyone not using your product is stupid! Why wouldn’t you want too use it? It would be like playing NFL football without a helmet, just dumb . . . “
“Man I was stupid! I only signed up one of my stores while I was trying to prove to myself this worked. Meanwhile I charged off more than enough to pay for all my stores for over two years. Anyway, here’s my order for the rest of my company.”
“You guys just saved me over $1,100.00. We had a customer lease a computer and then sold it. We locked the computer and the person that bought it returned it to the store as instructed on the lockdown screen.”
“Thank you for doing something for the RTO Industry and not trying to gouge us! You guys are great operators and with your own stores you’re aware of what it costs just to open the doors each day. Thank god, you guys are making this affordable to others. Oh, and it works great. . .”
“After working for RentWay to just end up back at RAC, I decided to open my own store and so did another ex-RentWay buddy of mine. I bought your product in Jan of this year, less than 10 months ago. We’re in similar markets and have similar size stores, but I could not convince him to buy your product. At the conference last week, he informed me he’s written off 4 laptops this year and has a couple more getting ready to be written off. I told him ‘Not me’. I haven’t written off a single computer because I disable them using PCRental Agent and no one is going to keep a computer that doesn’t work. Not only that, I told him I’m not chasing credit like I had to in the past. He said he's going to order it when he gets back. When he does, charge him double for being stupid and not signing up when I did :-)".
“I took over this store about 3 months ago. I’ve been putting out fires and never heard of PCRental Agent in my life. I didn’t even know we had it and with the new staff I hired there wasn’t anyone here that was aware of it either. Anyway, reviewing the accounts I was getting ready to charge off with my Regional Manager, he noticed a laptop on the list and acted surprised. I said why? It’s no different than any other product and the account is 85 days past due, she’s moved, and we have nothing on her. He said, ‘we just haven’t had to charge off computers since we started using PCRental Agent’. PC what? I asked. Within 10 minutes I got how to use your product and found the laptop on the network. I issued the lockdown and went back to work (actually I was thinking this was a waste of time). 45 minutes later, to my surprise, the phone rang and it was the customer with the laptop wanting to know why we locked her laptop. She was in the middle of taking an online college course and now she was locked out. I got a new phone number, address, and told her we needed a payment. She called back with a CC which we were able to charge and we gave her the unlock password. Next week she was back in my store and decided to EPO the laptop . . . You guys are so on my Christmas Card List!”.